Support Services Lead - Calgary AB

Now Hiring 
(Full Time Term to March 31, 2022)

The First Nations Health Consortium Ltd. of Alberta (FNHC) is hiring for the position of Support Services Lead. This position will be responsible for decision-making, coaching, and developing the Support Services team’s skills and performance including reporting processes. The Support Services Lead will also work collaboratively with other FNHC Team Leads to provide oversight and feedback to ensure FNHC’s goals and objectives are achieved. This recruitment will be positioned in Calgary on a term basis to March 31, 2022 but may be extended. 

Summary of Key Responsibilities

Reporting to the Enhanced Service Coordination Manager, the Support Services Team Lead is located in an office setting and will oversee, monitor and supervise the positions assigned to report to the Support Services Team Lead. The Support Services Team Lead will: 

•       Manage and oversee day-to-day operations and activities of the team reporting to this position 

•       Decide how to approach tasks and develop work plans to accomplish them 

•       Keep track of/reporting and structure various tasks and documents  

•       Monitor team performance and able to report on metrics 

•       Conduct training, team meetings, performance reviews 

•       Provide leadership, support and guidance to your team 

•       Maintain accurate and up-to-date timekeeping and personnel records 

•       Delegate tasks, set deadlines and set clear team goal 

•       Collaborate with Team Leads to meet goals and deadlines required  

Data collection is also a key expectation in this role. You will be required to input statistical information accurately and efficiently into a database. Data is rigorously evaluated and all Regional Service Coordinators are expected to ensure the quality, consistency and integrity of all data collection.  

Qualifications

•       Demonstrated experience in leadership or management 

•       2+ years in a manager or lead position 

•       Excellent communication and interpersonal skills 

•       Highly detail-oriented, organized and able to balance multiple priorities  

•       Proven organizational and time management skills 

•       Critical thinking and problem solving skills 

•       Ability to work independently and work in partnership within a multi-team environment 

•       Skilled user of Microsoft Office (Word, Excel, Outlook) 

•       Experience with database programs; understands importance of data collection  

•       Experience working with First Nations communities with demonstrated cultural knowledge and competencies 

•       Driver’s License, Criminal Record Check, Child Welfare Check and Vulnerable Sector Check required 

•       Competitive salary to commensurate with education and experience along with a generous benefits package will be provided 

Closing Date: This posting will remain open until a suitable candidate is found. Please submit a cover letter and resume to the attention of Glenda Galger, HR 

Administrator, First Nations Health Consortium, by fax (587) 391-1362 or via Indeed.

NOTE: From those selected for consideration, three references are required with at least two being current/previous supervisors. Applicants are thanked in advance for their interest however only those selected for consideration/interview will be contacted.  

Regional Service Coordinator Kainai Nation

Now Hiring
Reporting to Southern Alberta Team Lead
(Full Time Term to March 31, 2022)

The First Nations Health Consortium Ltd. of Alberta (FNHC) is hiring for the position of Regional Service Coordinator. This position would be best suited to individuals who have a background in health, nursing, social work and education, or a combination of education and relevant experience, strong client service coordination skills, knowledge and experience, including work with First Nations organizations and communities. This recruitment will be positioned in Kainai. This position is available on a term basis to March 31, 2022 but may be extended. Working to uphold Jordan’s Principle, the Consortium provides a ‘service coordination’ role in Alberta for all First Nation children living on or off reserve and serves as the link between any First Nation child and the service or program need for the child. 

Summary of Key Responsibilities

Reporting to the Southern Alberta Team Lead, the Regional Service Coordinator will work directly with First Nations children and their families on and off reserve. Working in a collaborative manner with a team approach – identify the needs of the child and determine, in an expedited manner, how to meet those needs leaning on service professionals in the health, social and education fields as well as other community resources; initiating required needs assessments; service planning; coordination and ongoing monitoring for First Nations (FN) children and their families. Strong communication and presentation skills are required.  

Data collection is also a key expectation in this role. You will be required to input statistical information accurately and efficiently into a database. Data is rigorously evaluated and all Regional Service Coordinators are expected to ensure the quality, consistency and integrity of all data collection.  

The position encompasses occasional travel. 

Minimum Qualifications

Degree or Diploma in Health Sciences, Social Work, or other related field. 

Licenses to work in Alberta as determined by the appropriate professional regulatory body 

Significant experience working with First Nations communities with demonstrated cultural knowledge and competencies 

Proven track record in carrying out service coordination, with service coordination in First Nations communities being an asset 

Ability to speak one of the First Nations languages is an asset 

Driver’s License, Criminal Record Check, Child Welfare Check and Vulnerable Sector Check required 

Competitive salary to commensurate with education and experience along with a generous benefits package will be provided. 

Closing Date: This posting will remain open until a suitable candidate is found.

Please submit a cover letter and resume to the attention of Glenda Galger, HR Administrator, First Nations Health Consortium, by fax (587) 391-1362 or via Indeed. 

NOTE: From those selected for consideration, three references are required with at least two being current/previous supervisors. Applicants are thanked in advance for their interest however only those selected for consideration/interview will be contacted.  

Access Worker - St Paul

Now Hiring
(Full Time Term to March 31, 2022)

The First Nations Health Consortium Ltd. of Alberta (FNHC) is hiring for the position of Access Worker. This position conducts an initial screening to identify presenting needs, determines eligibility and priority for services, and makes referrals to FNHC Regional Service Coordinators or other resources, as appropriate. This recruitment will be positioned in St. Paul. This position is available on a term basis to March 31, 2022 but may be extended.

Summary of Key Responsibilities

Reporting to the North East Team Lead, the Access Worker is located in an office setting and serves as the provincial single point of entry for Enhanced Service Coordination, and is the initial point of contact for callers contacting the FNHC toll-free line. The Access Worker:

• Connects with families in need and others making general enquiries about Jordan’s Principle. Manages the intake system from initial point of contact to referral of callers to the right resources;

• Ensures appropriate information about eligibility and operation of Enhanced Service Coordination; 

• Documents all calls and referral outcomes on standard forms and maintains up-to-date database of all intake activities.

• Requires demonstrated self-motivation and the ability to work with minimal supervision. Ideally, an individual who doesn’t need to be surrounded by others to stay disciplined.

Data collection is also a key expectation in this role. You will be required to input statistical information accurately and efficiently into a database. Data is rigorously evaluated and all Regional Service Coordinators are expected to ensure the quality, consistency and integrity of all data collection. 

Minimum Qualifications

• Minimum of College certificate in a human services related field. Bachelor’s degree preferred.

• Two or more years of experience working in or closely with First Nations people and communities with demonstrated cultural knowledge and competencies.

• Experience working with the general public in a customer service capacity is an asset.

• Ability to work with callers and co-workers in a professional, confidential, compassionate and respectful manner.

• Proficiency in the use of computers and information databases.

• Criminal Record Check, Child Welfare Check and Vulnerable Sector Check required

• Competitive salary to commensurate with education and experience along with a generous benefits package will be provided.

Closing Date: This posting will remain open until a suitable candidate is found.

Please submit a cover letter and resume to the attention of Glenda Galger, HR Administrator, First Nations Health Consortium, by fax (587) 391-1362 or via Indeed.

NOTE: From those selected for consideration, three references are required with at least two being current/previous supervisors. Applicants are thanked in advance for their interest however only those selected for consideration/interview will be contacted. 

Epidemiologist - Edmonton

Now Hiring 
(Full Time Term to March 31, 2022)

First Nations Health Consortium is hiring an Epidemiologist, who will report to the SARF Manager. This position will lead and manage multiple projects related to FNHC Data collection. The Epidemiologist will manage research from the FNHC Database and apply information and conclusions gathered from the research. This includes the ability to clearly define information requirements, apply epidemiology principles and research methodologies, communicate findings clearly, and determine and apply statistical analysis to improve programs, services and identify gaps in service and needs for improvement.

 Summary of Key Responsibilities

•  Using computer programs to compile, calculate and analyze data
•  Collection and analysis of research and statistical data through observations, reports, surveys to investigate health and social issues
•  Development of health and social initiatives based on new research data and analysis
•  Manage awareness of current trends, new findings, repetitions, etc.
•  Presentation of research findings to Management, First Nations leadership, government, communities and organizations
•  Development or improvement of research and data methodology
•  Plan and direct studies of data to identify challenges, causes, approaches
•  Monitor data and analysis to seek ways to improve programs

Qualifications

•  Master’s Degree or near completion of in health management, public health or related field from an accredited college or university. 

Qualifications:

•  Clear and concise communication skills both spoken and written 
•  A critical thinker who can analyze data to determine how best to respond to findings
•  Advanced organizational, analytical, reasoning and research skills
•  High level user in databases
•  Two or more years of experience working in or closely with First Nations people and communities with demonstrated cultural knowledge and competencies.
•  Self-motivated and able to work with minimal supervision 

Closing Date: This posting will remain open until a suitable candidate is found.

Access Worker - Rocky Mountain House

Now Hiring
Full Time Term to March 31, 2022

The First Nations Health Consortium Ltd. of Alberta (FNHC) is hiring for the position of Access Worker. This position conducts an initial screening to identify presenting needs, determines eligibility and priority for services, and makes referrals to FNHC Regional Service Coordinators or other resources, as appropriate. This recruitment will be positioned in Rocky Mountain House. This position is available on a term basis to March 31, 2022 but may be extended.

Summary of Key Responsibilities

Reporting to the Southern Alberta Team Lead, the Access Worker serves as the provincial single point of entry for Enhanced Service Coordination, and is the initial point of contact for callers contacting the FNHC toll-free line, and connects with families in need and others making general enquiries about Jordan’s Principle. The Access Worker manages the intake system from initial point of contact to referral of callers to the right resources, ensuring appropriate information about eligibility and operation of Enhanced Service Coordination; documents all calls and referral outcomes on standard forms and maintains up-to-date database of all intake activities.

Data collection is also a key expectation in this role. You will be required to input statistical information accurately and efficiently into a database. Data is rigorously evaluated and all Regional Service Coordinators are expected to ensure the quality, consistency and integrity of all data collection. 

Minimum Qualifications

•  Minimum of College certificate in a human services related field. Bachelor’s degree preferred.
  Two or more years of experience working in or closely with First Nations people and communities with demonstrated cultural knowledge and competencies.
  Experience working with the general public in a customer service capacity is an asset.
  Ability to work with callers and co-workers in a professional, confidential, compassionate and respectful manner.
  Proficiency in the use of computers and information databases.
  Criminal Record Check, Child Welfare Check and Vulnerable Sector Check required
  Competitive salary to commensurate with education and experience along with a generous benefits package will be provided.

Closing Date: This posting will remain open until a suitable candidate is found.

Please submit a cover letter and resume to the attention of Glenda Galger, HR Administrator, First Nations Health Consortium, by fax (587) 391-1362 or via Indeed. 

NOTE: From those selected for consideration, three references are required with at least two being current/previous supervisors. Applicants are thanked in advance for their interest however only those selected for consideration/interview will be contacted. 

Select Matching Event
Show unpublished events?
Show Repeating Events