Access Worker - Calgary

Now Hiring

(Full Time Term to March 31, 2021)

The First Nations Health Consortium Ltd. of Alberta (FNHC) is hiring for the position of Access Worker. This position conducts an initial screening to identify presenting needs, determines eligibility and priority for services, and makes referrals to FNHC Regional Service Coordinators or other resources, as appropriate. This recruitment will be positioned in Calgary. This position is available on a term basis to March 31, 2021 but may be extended.

Summary of Key Responsibilities

Reporting to the Southern Alberta Team Lead, the Access Worker serves as the provincial single point of entry for Enhanced Service Coordination, and is the initial point of contact for callers contacting the FNHC toll-free line, and connects with families in need and others making general enquiries about Jordan’s Principle. The Access Worker manages the intake system from initial point of contact to referral of callers to the right resources, ensuring appropriate information about eligibility and operation of Enhanced Service Coordination; documents all calls and referral outcomes on standard forms and maintains up-to-date database of all intake activities.

Data collection is also a key expectation in this role. You will be required to input statistical information accurately and efficiently into a database. Data is rigorously evaluated and all Regional Service Coordinators are expected to ensure the quality, consistency and integrity of all data collection. 

Minimum Qualifications

  • Minimum of College certificate in a human services related field. Bachelor’s degree preferred.
  • Two or more years of experience working in or closely with First Nations people and communities with demonstrated cultural knowledge and competencies.
  • Experience working with the general public in a customer service capacity is an asset.
  • Ability to work with callers and co-workers in a professional, confidential, compassionate and respectful manner.
  • Proficiency in the use of computers and information databases.
  • Criminal Record Check, Child Welfare Check and Vulnerable Sector Check required

Closing Date: This posting will remain open until a suitable candidate is found.

Please submit a cover letter and resume to the attention of Glenda Galger, HR Administrator, First Nations Health Consortium, by fax (587) 391-1362 or via Indeed.

 

NOTE: From those selected for consideration, three references are required with at least two being current/previous supervisors. Applicants are thanked in advance for their interest however only those selected for consideration/interview will be contacted. 

Regional Service Coordinator - Edmonton

Now Hiring

(Full Time Term to March 31, 2021)

The First Nations Health Consortium Ltd. of Alberta (FNHC) is hiring for the position of Regional Service Coordinator. This position would be best suited to individuals who have a background in health, nursing, social work and education, or a combination of education and relevant experience, strong client service coordination skills, knowledge and experience, including work with First Nations organizations and communities. This recruitment will be positioned in Edmonton. This position is available on a term basis to March 31, 2021 but may be extended.

Working to uphold Jordan’s Principle, the Consortium provides a ‘service coordination’ role in Alberta for all First Nation children living on or off reserve and serves as the link between any First Nation child and the service or program need for the child.

Summary of Key Responsibilities

Reporting to the Northeast Alberta Team Lead, the Regional Service Coordinator will work directly with First Nations children and their families on and off reserve. Working in a collaborative manner with a team approach – identify the needs of the child and determine, in an expedited manner, how to meet those needs leaning on service professionals in the health, social and education fields as well as other community resources; initiating required needs assessments; service planning; coordination and ongoing monitoring for First Nations (FN) children and their families. Strong communication and presentation skills are required.

Data collection is also a key expectation in this role. You will be required to input statistical information accurately and efficiently into a database. Data is rigorously evaluated and all Regional Service Coordinators are expected to ensure the quality, consistency and integrity of all data collection. 

The position encompasses occasional travel.

Minimum Qualifications

  • Degree or Diploma in Health Sciences, Social Work, or other related field.
  • Licenses to work in Alberta as determined by the appropriate professional regulatory body
  • Significant experience working with First Nations communities with demonstrated cultural knowledge and competencies
  • Proven track record in carrying out service coordination, with service coordination in First Nations communities being an asset
  • Ability to speak one of the First Nations languages is an asset
  • Driver’s License, Criminal Record Check, Child Welfare Check and Vulnerable Sector Check required
  • Competitive salary to commensurate with education and experience along with a generous benefits package will be provided.

Closing Date: This posting will remain open until a suitable candidate is found.

 

Please submit a cover letter and resume to the attention of Glenda Galger, HR Administrator, First Nations Health Consortium, by fax (587) 391-1362 or via Indeed.

Select Matching Event
Show unpublished events?
Show Repeating Events